SERVITO
An AI menu assistant that advises, and takes no orders.
Servito is Serva’s AI menu advisor: inside your QR menu, it suggests dishes and answers questions about ingredients, allergens, diets, sizes and prices, using only your menu. Servito does not take orders, payments or reservations; those stay with your staff.
Plans start at $19 a month. Taxes are excluded; they are added at checkout.
What a guest can ask
“We are four, two of us vegetarian, what should we share?” “Something spicy without nuts.” “Which pizza has no pork?” “What goes with the tiramisu?” Servito answers in a few sentences and shows the dishes it means as cards under its reply, with a short reason for each.
Only your menu, in the guest’s language
Servito answers from the dishes, prices, allergens and diet labels you entered. It names only dishes that are on your menu, and if something is not there it says so. It replies in the language the guest writes in; the dish names and prices come from your menu, not from the AI.
Allergies come first
When a guest mentions an allergy, Servito keeps it for the rest of the conversation, leaves out the dishes that contain it and warns about them by name. It never promises that a dish is safe and tells a guest with a serious allergy to confirm with your staff. Allergens you have not marked as complete are presented as unconfirmed.
An advisor, not a waiter
Servito cannot place an order, take a payment, book a table, call a waiter or give a discount, and it never says an order was placed. It also declines questions that have nothing to do with your menu. Servito is included on the Restaurant and Full plans; each branch has its own monthly Servito allowance.
What Servito does and does not do
| Servito does | Servito does not |
|---|---|
| Suggest dishes for a taste, a budget or a group | Take orders or payments |
| Answer allergen and diet questions from your data | Promise that a dish is safe for an allergy |
| Reply in the guest’s language | Invent dishes, prices or recipes |
| Point to dishes that can be seen in 3D | Book tables or call staff |
| Add up a total for the dishes a guest picks | Give medical advice |
Where Servito fits
- Inside the QR menu: no app and no separate chat page
- Restaurants with many dishes, where guests ask the same questions every night
- Guests who read the menu in another language
- Guests with allergies or diets who want a first answer before they talk to staff
Questions about the AI menu assistant
Does Servito take orders?
No. Servito only advises. Guests order and pay with your staff, the way they do today.
Where does Servito get its answers?
From your menu: the dishes, descriptions, prices, allergens and diet labels you entered in the panel.
Which languages does Servito speak?
It answers in the language the guest writes in, including the 24 menu languages.
Can Servito get an allergen wrong?
Its answers are only as complete as the allergen information you enter. That is why it never calls a dish safe and asks guests with a serious allergy to confirm with your staff.
Which plans include Servito?
The Restaurant and Full plans. The Starter plan has the QR menu, languages and 3D, without Servito.
Is Servito the same as an “AI waiter”?
No. Servito is a menu advisor: it helps guests choose and leaves ordering and payment to your team.
Ask Servito a question yourself.
Open the sample menu, tap Servito and tell it what you cannot eat.