NEW ZEALAND
A QR menu for New Zealand cafés and restaurants.
Serva gives New Zealand cafés and restaurants a QR menu that opens in the guest’s phone browser, with prices in NZ dollars and no app to install. Allergens, sizes and translations live in one panel, and the QR on the table stays the same when prices change.
Plans start at $19 a month. Taxes are excluded; they are added at checkout.
Allergen information in New Zealand
Food sold in New Zealand falls under the Australia New Zealand Food Standards Code. Since 25 February 2024, Standard 1.2.3 asks for allergens to be declared with required names, such as wheat, milk, egg, peanut, sesame and each tree nut by its own name. For food that is not labelled, such as food from a café or takeaway, FSANZ says those declarations must be displayed with the food or given to the customer on request.
Serva gives each dish 14 allergen fields and a description. Some fields are groups: tree nuts are one field, cereals with gluten another. Where the Code asks for a specific name, such as cashew or wheat, write it in the dish description too. Serva provides the fields; what you enter, and how you inform guests, remains yours to decide.
Prices in NZ dollars
Your menu shows prices in the currency you choose, and NZD is on the list. Your Serva subscription itself is billed in US dollars, with taxes added at checkout.
Languages for visitors
If your guests include visitors from abroad, Serva can show the menu in any of 24 languages, including Chinese, Japanese, Korean, Hindi, German and French. Te reo Māori is not on the list yet; you can still write bilingual dish names in your menu’s own text.
Show the dish before it is ordered
Burgers, pizza, bowls and sliced desserts suit 3D. A guest turns the dish with a finger and places it on the table at real size. The Serva team prepares the 3D models.
New Zealand at a glance
| Topic | With Serva |
|---|---|
| Menu currency | NZD |
| Allergen rules | Food Standards Code, Standard 1.2.3 (FSANZ) |
| Unlabelled food | Displayed with the food or given on request (FSANZ) |
| Allergen fields in Serva | 14 per dish, plus a description for required names |
| Menu languages | 24; te reo Māori not yet |
| Subscription | Billed in USD, taxes added at checkout |
What Serva does not do
- It does not take orders or payments at the table
- It does not check recipes; allergen data comes from you
- It does not translate into te reo Māori yet
- It is not a point-of-sale system
Questions from New Zealand restaurants
Can my menu show prices in NZ dollars?
Yes. You choose NZD as your menu’s currency, and every dish is priced in it.
Which allergens can I record?
Fourteen fields per dish: cereals containing gluten, crustaceans, eggs, fish, peanuts, soybeans, milk, tree nuts, celery, mustard, sesame, sulphites, lupin and molluscs. Names the Food Standards Code asks for separately, such as individual tree nuts, go in the dish description.
Does Serva make my menu meet the Food Standards Code?
Serva provides fields to record and show allergen information. What the Code requires of your business is for you to check with FSANZ, MPI or your local council.
Is the menu available in te reo Māori?
Not as a translated language yet. You can write dish names and descriptions in te reo Māori yourself, alongside English.
How is my subscription billed?
In US dollars, monthly or yearly, with taxes added at checkout. You can cancel at any time; it takes effect at the end of the paid period.
Official sources
The statements about rules on this page are short summaries of the official texts below; they are not legal advice. Check the current text at the source.
Open a menu like your guests would.
Open the sample menu on your phone, switch the language and turn a pizza in 3D.