UNITED STATES
A QR code menu for restaurants in the USA.
Serva gives US restaurants a QR code menu priced in US dollars that opens in the guest’s phone browser, with allergen fields that cover the nine major food allergens. You update dishes and prices in the panel; the QR on the table stays the same.
Plans start at $19 a month. Taxes are excluded; they are added at checkout.
The nine major food allergens
The FDA names nine major food allergens: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soybeans and sesame. Sesame became the ninth under the FASTER Act of 2021, and FDA requirements have applied to it since January 1, 2023.
Serva’s allergen fields cover all nine. Wheat is recorded in the “cereals containing gluten” field; if you want guests to see the word wheat, add it to the dish description. Serva also has fields for five allergens on the EU list: celery, mustard, sulphites, lupin and molluscs.
Federal and local rules
The FDA’s allergen labelling requirements are for packaged food; the FDA notes they do not apply to most food sold at restaurants that is not prepacked with a label. Any further rules for restaurants come from your state or city, so check with your local health department. Serva provides the fields, and you decide what to show.
English and Spanish, and more
Write your menu once in English and turn on Spanish, Chinese, Korean, Japanese, Hindi, Arabic or any of the 24 languages. Guests pick their language; allergen names are translated with the menu.
Dishes on the table in 3D
Burgers, pizza, bowls and sliced desserts suit 3D. A guest turns the dish and places it on the table at real size with “See at my table”. The Serva team prepares the models.
FDA major allergens and Serva fields
| FDA major allergen | Serva field |
|---|---|
| Milk | Milk |
| Eggs | Eggs |
| Fish | Fish |
| Crustacean shellfish | Crustaceans |
| Tree nuts | Tree nuts |
| Peanuts | Peanuts |
| Wheat | Cereals containing gluten (name wheat in the description) |
| Soybeans | Soybeans |
| Sesame | Sesame |
What Serva does not do
- It does not take orders, payments or tips
- It does not check your recipes; allergen data comes from you
- It does not decide what your state or city requires
- It is not a point-of-sale or delivery system
Questions from US restaurants
Does Serva cover the nine major food allergens?
Yes. Each of the nine has a field; wheat is recorded under cereals containing gluten, and you can name it in the description.
Is a restaurant required to list allergens on its menu?
The FDA’s allergen labelling requirements do not apply to most restaurant food that is not prepacked with a label. State or local rules may apply; ask your local health department.
Can my menu be in English and Spanish?
Yes. Spanish is one of the 24 languages; guests choose their language on the menu.
Can I price dishes in US dollars with sizes?
Yes. The menu is priced in USD, and a dish can have sizes with their own prices.
Does Serva take orders or payments?
No. Serva shows the menu and Servito, Serva’s AI menu advisor, advises guests; orders and payments stay with your staff and your own systems.
Official sources
The statements about rules on this page are short summaries of the official texts below; they are not legal advice. Check the current text at the source.
See the menu on your phone first.
Open the sample menu, switch it to Spanish and turn a pizza in 3D.